Macy's Customer Service Contact Info List

The listings below are 10 different Macy's support channels you can reach out and find out the best one to get your support faster and easier.

Phone Number

888-257-5949 Customer Service, Average waiting time: 5 minutes
877-887-8781 Customer Service, Average waiting time: 69 minutes
800-289-6229 Customer Service, Average waiting time: 9 minutes
800-264-0069 Customer Service, Average waiting time: 21 minutes
212-494-3000 Corporate Offices, Average waiting time: 24 minutes

Email Address

[email protected] Customer Service, Average waiting time: 19 minutes

Live Chat

https://www.macys.com/chat.ognc?Chat=Sales&cm_sp= Customer Service, Average waiting time: 13 minutes

Online Help

https://customerservice.macys.com/app/contact Customer Service, Average waiting time: 39 minutes

Twitter Account

https://twitter.com/macys Customer Service

Facebook Page

https://www.facebook.com/Macys?v=wall Customer Service